Privacy policy

Last updated: October 2026

1. General information

The protection of your personal data is important to us. In this privacy policy, we inform you which personal data is processed on our website physio-in-boll.ch, for what purpose and to whom it may be disclosed. It is based on the revised Swiss Federal Act on Data Protection (revFADP).

2. Controller

physio in GmbH
Owner: Flurina Aeschlimann
Lindentalstrasse 6
3067 Boll
Switzerland
Email: info@physio-in-boll.ch
Phone: 031 525 68 41

3. Hosting and server logs

Our website is hosted by Vercel Inc. (USA) and delivered via its network. When you visit the website, technical data such as your IP address, browser type, the page accessed and the time of access are processed automatically. This data is used to ensure secure and stable operation and to fix errors, and it is not combined with other data. In the process, data may be processed in the USA.

4. Contact form

We use the information you provide in the contact form (first name, last name, email, phone number, message) exclusively to process your enquiry. To send it to our mailbox, we use our email provider Hostpoint (Hostpoint AG, Switzerland). We send an automatic acknowledgement of receipt to the email address you provide. It contains neither your message nor any of your other details. The form does not use a captcha and does not set any cookies.

5. Online appointment booking

For online appointment booking, we use Cenplex, a booking system from Switzerland. When you click on “Book an appointment”, the Cenplex booking window opens. The information you enter there is processed by Cenplex on our behalf. No connection to Cenplex is established unless you click.

For course registration, we use the booking system SportsNow. Clicking “Book via SportsNow” takes you to the SportsNow website. The information you enter there is processed by SportsNow on our behalf. No connection to SportsNow is established unless you click.

6. Cookies and consent

Our website itself does not set any cookies. In your browser’s storage (local storage), we only store your choice in the privacy settings so that we do not have to ask you again on every visit.

We only load web analytics (section 7) once you have given your consent. You can change or withdraw your choice at any time via the “Cookie settings” link at the bottom of every page.

7. Web analytics with Google Analytics

If you consent to the “Statistics” category, we use Google Analytics 4, integrated via Google Tag Manager (Google Ireland Limited / Google LLC, USA). In the process, information about your use of the website is transferred to Google and may be processed in the USA. The analysis is carried out in aggregated form and serves to improve our services. Without your consent, neither Google Tag Manager nor Google Analytics is loaded.

8. Map

We drew the map on our website ourselves using data from OpenStreetMap (© OpenStreetMap contributors, ODbL licence). It is loaded from our own server; no data is transferred to third parties in the process. Only when you click on a route or directions link does the relevant service open: by car Google Maps (Google LLC, USA), on iPhone and iPad Apple Maps (Apple Inc., USA), by public transport the SBB online timetable (Swiss Federal Railways SBB, Switzerland). The provider then receives the start and destination of the route, and its privacy policy applies. Without a click, no connection to these services is established.

9. Fonts and links to social networks

The fonts used on this website are stored on our own server; no fonts are loaded from Google or other providers. Our Instagram profile is merely linked. Data is only transferred to Instagram once you follow the link.

10. Newsletter

We do not currently offer a newsletter.

11. Storage and retention

Personal data is only stored for as long as is necessary for the respective purpose or as required by statutory retention periods.

12. Disclosure of data and processing abroad

We do not disclose your data to third parties unless this is necessary to fulfil legal obligations, or to the service providers named in this policy who process data on our behalf (Vercel, Hostpoint, Cenplex, SportsNow and – with your consent – Google). Some of these providers are based in the USA. For transfers abroad, we rely on the contractual guarantees of these providers.

13. Your rights

Under the revFADP, you have the right to:

• information about the data stored about you
• correction of inaccurate data
• erasure of your data, provided there is no legal obligation to retain it
• restriction of or objection to processing
• withdrawal of consent given, with effect for the future

To exercise these rights, please contact us directly at info@physio-in-boll.ch. You may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

14. Scope

This privacy policy applies exclusively to physio-in-boll.ch. We accept no responsibility for linked external content.

15. Changes

We reserve the right to amend this privacy policy where necessary. The current version on this page applies in each case. In the event of any discrepancy between language versions, the German version shall prevail.